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Once
upon a time, back in the early'80s, Symbiont Service Corp was a
commercial and residential air conditioning contracting company who
loved their employees. As such, they battled with how to continue
paying their employees during the winter months when no one wanted air
conditioners installed. The founder of the company, Roy King, looked
around for an opportunity to keep his employees working in the winter
and discovered a need for energy efficient pool heating. In the early '80s, energy efficiency was on
everyone's mind as gasoline, natural gas, and electricity costs were
high. Swimming pool and spa owners were desperately struggling with the
high cost of heating them regardless of what fuel they used.
Floridians, with their twelve-month swimming season were spending more
money heating their pools and spas than California and Hawaii combined.
Roy
took a cue from the Florida Solar Center, new at the time, and used
solar collectors to heat pools and spas. However, he discovered that
solar power could not deliver what the customer wanted: a consistent
way to keep a pool heated above 80 degrees in the winter. Disappointed
but not discouraged, Roy investigated another new technology; air
source heat pumps. Air source heat pumps were just beginning to emerge
in the marketplace and they were a big improvement over solar power.
They worked for many residential pools, but not so well for commercial
pools as they only produced enough heat during fair and moderately cold
weather.
While installing and servicing
water-source heat pumps on houses, Roy noticed that the temperature of
the ground water in Florida was very warm and that it didn't vary more
than a degree or two all year. Roy thought, "Why not use a geothermal
water source heat pump to heat the swimming pools?" This was a radical
new thought and nothing like it existed in the market. So Roy went to
work designing it on his own.
In March of 1983, Roy installed the
first Symbiont, his geothermal water source heat pump, and it was a
great success. As planned, it worked even in cold weather for a
fraction of the cost of heating the same pool with gas.
| "What this world needs is an energy efficient pool heating system that actually works in cold weather."
--Roy King, Swimming Pool and
Spa Heat Pump Applications
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Through his observations and invention, Roy was able to serve both
his employees and his customers; his employees by giving them an income
all year round, and his customers by providing them with a state of the
art, energy efficient, money-saving way to enjoy their pools and spas
all year round. Today Symbiont Service Corp is both an air-conditioning
contracting company and a pool and spa heating company, but in all its
affairs it holds to the same three values: always be energy efficient,
treat our employees well, and delight our customers.
Roy and Karen King have comfortably
retired and are living in Cincinnati,Ohio half the year and Englewood, Florida the other
half.
Their daughter, Sandy L. King, is now the owner and president of Symbiont
Service Corp. She is actively leading her company with the following principles:
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Strategic Objective:
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As
Symbiont Service Corp. moves forward over the next five years, we will provide
energy efficient, state of the art, Air Conditioning and Pool/Spa Heating
products and services throughout the state of Florida continuing to increase our customer
satisfaction list. We will continue to be the largest, most professional and
experienced commercial pool heating company in the state. Symbiont Service
Corp. will deliver a comfortable, professional experience from the first contact
through the completion of the product installation including maintaining an
ongoing service relationship as long as the customer owns the
product.
We will also continue to maintain
mutually beneficial relationships (symbiotic) with everyone involved in the
process including employees, customers, vendors, lenders, the community, owners
and any other professionals needed.
Our competitive advantage will be to
do things right the first time, backed by a strong service policy. We will set
realistic timetables and communicate them to our clients, enabling realistic
expectations for them. We will then exceed their expectations with our
commitment to superior service.
We will bring our vision to life through the careful implementation of systems at every level of the business.
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